Reviews

was there last week with a group of friends and let me tell you, it was EPIC!

The hotel per se it's AMAZING, with great views from Torres del Paine and cozy spaces that make you feel at home. You can tell that the architecture was extremely well thought and tried to respect the surrounding environment.

We had the opportunity to make various explorations and our Explora guides were amazing. They had all the knowledge you can think of from the Patagonia (flora, fauna, seasons, etc.) One of our guides, Papaya, was extremely helpful all the times he accompanied us: since I have a knee injury, he helped me with tips to better walk all the explorations and was super patient and supportive.

Explora offers adventures for all kinds of travelers: all from beginners and up to experienced hikers.

We also had the opportunity to do two horseback rides and the horses were super docile and obedient. I even promised myself I would sign up for riding lessons when I came back home.

The food was unbelievable good and I liked that they used local ingredients and offered us local dishes. I cannot even tell you how much wine I drank every dinner since the selection was superb! My waiter for several nights, Xavi, was extremely helpful since I have a couple of food restrictions (gluten and dairy). He made sure I always had warm gluten free bread in my table and always offered me suggestions that would accommodate my restrictions.

All the staff was always attentive and helped me solve any issues that I had.

I am now sad to be back to reality, but I am already starting to plan my next adventure in an Explora destination. I am thinking maybe the Atacama Desert will be :)

"Incredible experience all around and the service was top tier. No need to compare with the other hotels as Explora's location beats out the competition by a long shot. The view is incredible from every room but we booked a Suite Exploradores room with sweeping views of the entire landscape. Food was excellent and all the tour guides were incredibly kind. Don't forget to do the horseback excursions."

"What to say about Explora, it is the must. The location is unique and perfect, just in front of mountains with a surreal view. It is amazing to take breakfast and diner looking at mountains and lake (...). The staff is amazing, from welcome team, restaurant gruop, guides and management. In special mention Marisol the guest experience manager that take care of everything and everybody, always looking ways to exceed the expectations (...). In summary, it is a place for whom like good live, nice experiences with confort, with the landscape just in front of you. I want to return soon....For me is the best place to stay at Torres del Paine."

"We just returned from a fabulous 5 days at Explora Torres del Paine. We were a large family group with an age range of 1 year old to 77 years old. We all had a fantastic time. The setting is gorgeous with amazing views from every room. The guides were amazing and every night guests customize their plans based on their abilities and interests. We had hikes that worked for 8 and 11 year olds and hikes that were very technical and fast paced for the more avid adults. The food was great, there are choices every night and they always had a kids option for those considering brining their children. The adults loved the beautiful bar which served cocktails of the day along with anything else people might want. I can't imagine anyone visiting and not enjoying their stay- it really is a special place and we were grateful to have had a chance to visit."

Spectacular! The service, the facilities, the food, the drinks, the excursions... everything!! The view of the mountain range from the room is truly a luxury. They truly made us enjoy our vacation. Thank you so much!!

Absolutely stunning location, great food and wine, we found the staff to all be extremely helpful and friendly, really liked the guided walks as there were so many options to choose from and we found the guides to be very professional and knowledgeable.

My husband and I spent 4 nights at Explora in Torres del Paine. (…) It's very far south and a challenge to get there - but so so worth it. We loved it and recommend it very highly.

The hotel itself is beautiful - sitting in the middle of the National park there are incredible views out of every window - including our bedroom. The interior is warm and yet with a very clean design. The bartenders make fantastic cocktails which matters a lot to those it matters a lot to (aka us) - and it certainly wasn't expected.

The guides are wonderful. Friendly and full of information - earnest about what they are doing. The rest of the staff is warm and also friendly. And then the whole place feels very communal - everyone talking about their hikes and where they were before Explora and where they are going after - you walk with different people and by the end of your stay, know 50% or more of the people who are there.

It's very special. I loved it - I miss it already

So the truth is I'm a frequent adventure traveler and have been to many remote and exotic places. More often than not I'm pissy and a curmudgeon about the shortcomings of places I experience. But nay, surely not this time (...) WOW. OK, it is situated in one of the remote and most beautiful places on earth. Far too windy to fly in. No airport within over a 100 miles. So the "van" trek is 2 plus hours from Puerto Natales over gravel and dirt roads, but comfortable. If you leave from Punta Arenas the van ride is 5 hours, but even then the scenery is magnificent and Explora even has a rustic cafe stop half way that is very enjoyable. What makes Explora so remarkable is their great attention to detail. From the moment they pick you up to the moment they leave you at an airport of ship, every conceivable need you might have has been thought of and addressed by Explora before you get there. The quality of staff blew me away. (...) There are many different hikes, trails, activities including horseback rides. We did everything. All day, every day. Every guide was personable, knowledgeable and made our time most enjoyable. The resort itself is very well designed and immaculately maintained. Our room and its service was meticulous. The view from our room of the Torres del Paine peaks was breathtaking. And even more pleasantly surprising is that when Explora says your stay is all-inclusive, it really is. The food is absolutely 4 star, the wines excellent, the trail meals super and there are no nickle and dime charges for anything. All in all a really surprising and excellent experience. Kudos to whomever has put such attention to detail and a loving hand on a spectacular place.

A great experience, an excellent place. The guides are top notch and the food is spectacular. Recommended 100%. A very nice place to go in the winter, with luxurious views. A totally recommendable experience!