Travel Tips

Connecting to Punta Arenas via Santiago, Chile: Upon arrival to Santiago de Chile’s International Airport, you must connect to the city of Punta Arenas, approximately three and a half hours away. From Punta Arenas Airport, you will be driven to Explora in Torres del Paine by a member of our team, approximately 4 and half hours away and according to a pre-set schedule, with a stop to rest and have lunch.

Connecting to Puerto Natales via Santiago, Chile: Between September and April, we recommend that travelers take a direct flight from Santiago to Puerto Natales on the airlines Latam, Sky and Jetsmart, which are the ones that provide this service. Our team will take you by van from the Puerto Natales Airport to the lodge in Torres del Paine in a trip lasting about 2 and half hours. Transfer pickups are at 12:00 and 15:00 and must be coordinated with our booking team in advance.

Connecting to Cerro Castillo via El Calafate and Buenos Aires: Upon arrival to Buenos Aires Airport, you must take a connecting three and a half hour-flight to El Calafate. From El Calafate, take a commercial bus or transfer to the Chilean border approximately 4 hours away. Upon arriving at Cerro Castillo, our team will drive you to Explora in Torres del Paine. The schedule for this transfer is programmed for 12:00 noon. If you require another schedule, you must coordinate a private transfer service with our reservation team.

Connection from/to the Patagonia National Park: Experience the stunning scenery of Chilean Patagonia at our lodges in Torres del Paine and Patagonia National Park. Take advantage of our 1.5-hour lodge-to-lodge flight, for our Explora guests, over the Andes Mountain Range and the southern ice field. Available every Monday and Thursday from October 3rd to mid-April, this convenient flight option provides a unique perspective of the region.

Travel light with a soft suitcase weighing up to 20 kilograms. Prices start at USD 2,352 per person, one way, for a 4-night stay and USD 3,420 for a 3-night stay. For booking inquiries, contact reserve@explora.com.

*Exclusive for programs with transfer included.

PICK-UP

Puerto Natales Airport: At 12:00 and 15:00* a free transfer service** leaves the airport to the hotel. It should be noted that the flights to Puerto Natales are some days of the week. Additionally, there is an extraordinary transfer service between the airport and the hotel and whose additional value is USD 120 per traveler (To carry out this transfer, a minimum of four travelers is required leaving the airport at 6:00 p.m. at the latest and can be shared with other travelers).

Punta Arenas Airport:  At 10:00 and 15:00*, shuttle service to the hotel, free of charge. Additionally, there are two extra shuttle services between the airport and the hotel at an additional cost of USD 180 per person. This transfer requires a minimum of four travelers departing from the airport no later than 16:00 and can be shared with other travelers.

Hotels in Puerto Natales: Travelers will be picked up from their respective hotels between 11:00 and 12:00; specific time to be confirmed by our reservations team or by explora Patagonia. The driver will only be able to wait 15 minutes maximum after the scheduled pick-up time.

Punta Arenas hotels: From hotels in the city of Punta Arenas, our team will pick you up between 9:00 am and 09:30 am. The specific time will be confirmed by our reservations team or by explora Patagonia and the driver will only be able to wait a maximum of 15 minutes from the scheduled pick-up time.

Puerto Natales Port: Travelers are picked up between 11:00 and 12:00 noon.

Punta Arenas Port:  Travelers are picked up between 11:00 and 12:00 noon.

*Check with your executive for pick-up points within the park.

Chilean border with Argentina “Cerro Castillo”: From here, our staff will pick you up at 12:00 noon.

El Chaltén: During some months of the year and depending on the calendar, a transfer service is offered between Explora Torres del Paine and Explora in El Chaltén, exclusively for travelers with a connection. *Consult your travel agent for availability, transfer days and additional costs.

Last-minute flight changes less than 24 hours before check-in may carry an additional cost for travelers if an exclusive transfer is required to pick them up because of that change.

*Timetable could vary.
**Travelers requiring transportation at other times must coordinate a private transfer and hotel services ahead of time.  

DROP-OFF

We have three departure times from our lodge:

• 07:00 am: The estimated time of arrival in Punta Arenas is 12:30 
• 10:00 am: The estimated time of arrival in Puerto Natales is 12:00 and Punta Arenas at 15:00 
• 12:00: The estimated time of arrival in Puerto Natales is 14:00 and Punta Arenas at 17:00 

Argentinean border with Chile “Cancha Carrera”: Drop off at 12:00 noon.

El Calafate: Leaving explora Patagonia at 09:00, according to the timetable and arriving at the hotels at 15:00. *Transfers are on pre-established days and have an additional cost.

El Chaltén: During some months of the year and depending on the calendar, a transfer service is offered between Explora Torres del Paine and Explora in El Chaltén, exclusively for travelers with a connection. *Consult your travel agent for availability, transfer days and additional costs.

*Check with your executive for pick-up points within the park.
**All drop-offs pass through Puerto Natales first and then Punta Arenas.
*** Only for programs with transfer service included.

You can opt for a private transfer, which has an additional cost. Please contact your reservation executive or get in touch with reserve@explora.com prior to arrival for availability.

Check-in: After 13:00
We recommend arriving at noon for an afternoon exploration.

Check-out: 10: 00
We want you to be able to maximize your time during your stay, which is why the possibility of going on a half-day exploration on your check-out day before leaving for the airport (if your flight schedule allows) has been considered.

In this case, you will have to check out at 07:00 before going out to explore, while we watch your bags.

* Lunch service is not included on the day of check-out and is available at an additional charge per person.

**If you want to access to a late check-out for your own convenience, we recommend that you consult availability and rates with our team.

Trips between Explora in Torres del Paine and El Calafate: Travelers originating in or with destination in Explora Torres del Paine and El Calafate can request the following travel days:

• Mondays, Wednesdays, Fridays and Sundays: As a private service (advance booking required).
• Tuesdays, Thursdays and Saturdays: USD 350 per person (minimum 2 people).

The trip between Torres del Paine and El Calafate is 374 km (232 miles)* and takes about 5-6 hours.

* The private service must be booked in advance and prior consultation of availability with our reservation team.

CONDITIONS

• Limited spaces.
• The transfer service only includes passenger pick-up and drop-off between hotels in El Calafate and Explora in Torres del Paine.
• Consult schedules with the reservation team: reserve@explora.com
• Transfer is subject to the calendar between October and April. For other required dates, consult for private transfers.
• Explora does not respond for delays that may occur due to border crossings or road difficulties.

We offer ground transportation by van between Torres del Paine and El Calafate or El Chaltén on certain days of the week between.

Trip between the two Explora destinations: Travelers who combine their stays in Explora Torres del Paine and Explora El Chaltén can make the one-way trip without cost on Tuesdays, Thursdays or Saturdays. On other days they must pay an additional cost of USD 350 per person (min 2 travelers).

The trip between Torres del Paine and El Chaltén is 402 km and takes about 8-9 hours.

CONDITIONS

• • Limited spaces.
  • The transfer service only includes passenger pick-up and drop-off between hotels in El Calafate and Explora in Torres del Paine.
  • Consult schedules with the reservation team: reserve@explora.com
  • Transfer is subject to the calendar between October and April. For other required dates, consult for private transfers.
  • Explora does not respond for delays that may occur due to border crossings or road difficulties.

Connection from/to the Patagonia National Park:

Experience the stunning scenery of Chilean Patagonia at our lodges in Torres del Paine and Patagonia National Park. Take advantage of our 1.5-hour lodge-to-lodge flight, for our Explora guests, over the Andes Mountain Range and the southern ice field. Available every Monday and Thursday from October 3rd to mid-April, this convenient flight option provides a unique perspective of the region.

Travel light with a soft suitcase weighing up to 20 kilograms. Prices start at USD 2,352 per person, one way, for a 4-night stay and USD 3,420 for a 3-night stay. For booking inquiries, contact reserve@explora.com.